Last Updated: 18 November 2025
Website: https://laundrynearharam.com

At Laundry Near Haram, your privacy and data protection are important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our laundry services.

Who We Are

Laundry Near Haram is a laundry pickup, washing, cleaning, ironing, and delivery service operating in and around Makkah, Saudi Arabia.
Our website address is: https://laundrynearharam.com

Information We Collect

1. Information You Provide

When you contact us, book a service, or submit a form, we may collect:

  • Name
  • Phone number
  • Email address
  • Pickup/delivery location
  • Order details or service requests
  • Messages sent via contact forms or WhatsApp

2. Comments

When visitors leave comments, we collect form data, IP address, and browser information for spam protection.
An anonymized string of your email may be shared with Gravatar to verify if you are using it. Gravatar privacy policy: https://automattic.com/privacy/

If approved, your profile picture may be visible publicly along with your comment.

3. Media

If you upload images, avoid uploading files containing location data (EXIF GPS), as other users may extract this information.

Cookies

We may use cookies to improve your browsing experience.
Examples of usage include:

  • Saving your comment form details for future convenience
  • Temporary cookies to check browser acceptability
  • Login cookies and display preference cookies

Cookies expire based on usage between session close, 2 days, or up to 1 year.

Embedded Content

Our website may include embedded content such as videos, maps, or articles. Such content may behave the same as if you visited the external website directly, and may collect information or use tracking technologies.

How We Use Your Information

We use your information to:

  • Provide laundry pickup, cleaning, and delivery services
  • Communicate about orders, schedules, or support
  • Improve website performance and user experience
  • Protect against fraud or spam

We do not sell or trade your personal information to third parties.

Who We Share Your Data With

We may share limited information only when necessary, including:

  • Delivery staff handling your order
  • Hosting, email, and spam-detection services

If you request a password reset, your IP address may appear in the reset email.

Data Retention

  • Comments and related metadata may be stored indefinitely
  • Registered user information may be stored until modified or deleted
  • Order and communication records may be retained as needed for service, safety, or legal compliance

Your Rights

You may request to:

  • Receive a copy of your stored personal data
  • Update or correct inaccurate information
  • Request deletion, except where legally required to retain data

To submit a request, contact us using the details below.

Where Your Data Is Sent

Visitor comments may be checked using automated spam-detection tools or third-party security systems.

Security Measures

We implement reasonable technical and administrative safeguards to protect data, though no online system can guarantee 100% security. We encourage users to practice safe digital habits.

Updates to This Policy

This policy may be updated when necessary. Any changes will be published with a revised date at the top of this page.

Contact Us

For any inquiries, data requests, or service concerns, please contact us using the following details:

📧 Email: info@laundrynearharam.com
📱 WhatsApp: +966 53 73 38 713
🌍 Website: https://laundrynearharam.com